
The best way to protect your vehicle's value and ensure that it functions well for many years is to maintain it properly at regular intervals. Our Town East Ford service team have answers to frequently asked automotive service questions.
- Why Does My Car Smell Strange?
- Why Is My Car Making Odd Noises?
- Why Is My Car Shaking?
- Why Is My Car Overheating?
- Why Is My Car Not Starting?
- Why Is My Car Not Accelerating Properly?
- AWD vs 4WD - What's the Difference?
- Which Ford Models Have AWD?
- What Do the Car Service Lights Mean?
- What Kind of Warranty Does Ford Have?
How Often Does Ford Recommend an Oil Change?
The oil that is used in the engine is considered to be the blood of the car. It is recommended to get an oil change every 5,000 -15,000 miles (depending on oil type used) or every 6 months, depending on what comes first. Performing routine oil changes is essential to keep the vehicle operating well with proper lubrication. Check your owner’s manual for more information.
When Should I Replace My Tires?
Tire life varies depending on tire type, mileage, and driving conditions. It's important to replace the tires on your vehicle when there's less than 2/32” of depth left. The proper tread is necessary to maintain traction on the road and increase your level of safety. Tires that are older than six years old should immediately be replaced. Using a penny, check your tread. If you can see Abraham Lincoln's head, the tread is too thin.

Do I Have to Pay For a Recall?
You may receive a letter in the mail or an e-mail notifying you of a recall on your vehicle. Recalls are extremely common and do not mean that your car is defective. In most cases, the manufacturer is usually responsible for paying for the necessary repairs and will require that you visit the dealership to have the work performed. You'll need to schedule an appointment within a specific timeframe to ensure the manufacturer covers the costs.
Will My Warranty Cover My Repairs?
This will depend on the warranty type. Eg, warranty for a brand-new car vs certified-preowned may vary. Each warranty varies with what it covers when you need repairs on your vehicle. Most mechanical issues that develop on their own are covered by warranties. You should contact us to learn more about your specific warranty.
What Services Does Your Maintenance Department Cover?
Our service department covers a long list of services to keep your vehicle operating well. We can perform oil changes, alignments, AC repair, battery replacements, transmission repairs or replacement, and brake repair. Mechanical Protection Plans are also available, and we also back all parts and labor with a two-year warranty.
Do You Have Loaner Vehicles or a Shuttle?
We are not offering loaner vehicles at this time.
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Service Hours
- Monday 7am-6pm
- Tuesday 7am-6pm
- Wednesday 7am-6pm
- Thursday 7am-6pm
- Friday 7am-6pm
- Saturday 7am-4pm
- Sunday Closed